Question 1

What is the onboarding process?

Accepted Answer

After you submit your application, we review your qualifications and experience. If suitable, we arrange a brief introductory call and verify your credentials. Once approved, you'll be added to our network and can start receiving instructions.

Question 2

Which areas do you cover?

Accepted Answer

We operate nationwide across the UK. We're always looking for agents in all regions, particularly in areas with high demand for police station and court coverage.

Question 3

What is the typical turnaround for payment?

Accepted Answer

Our fees are competitive and transparent. Please contact us for an immediate quote tailored to your matter.

All agents are paid the full half fee for completed attendances. Once work is complete, simply submit your invoice and payment is processed promptly, typically within 28 days.

We operate two payment runs each month:

• On the 14th, covering invoices received up to and including the 27th of the previous month
 • On the 28th, covering invoices received up to and including the 13th of the current month

This ensures agents are paid regularly and on time.

Question 4

What are your expectations of agents?

Accepted Answer

We expect punctuality, professional conduct, quality representation, and timely submission of attendance notes and documentation. Our reputation depends on the quality of our agents.

Question 5

How do you allocate work?

Accepted Answer

Work is allocated based on agent availability, location, and expertise. You can specify your availability preferences and we'll match you with suitable instructions.

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Fees & Payment Terms for Agents

If you have any questions about fees or payment schedules, please contact us.